Employee of the month

I believe in acknowledging and appreciating excellent service while individuals are still with us to receive it. I would like to commend Guybgavin Nagor from the Ladysmith branch for his exceptional assistance. After being turned away twice by the Richards Bay branch, who informed me that the Kiosk parcel service was not available and that their services for sending parcels only starts at R150.00, Mr. Nagor went above and beyond to help. He remained on the line and guided the staff member assisting me through each step of the process, including system navigation, until the transaction was successfully completed. His dedication and professionalism are truly commendable.