KK
Koos K

1 reviews | Active since Aug 2022

24 Apr 2023, 18:34

Dump The Courier Guy as your delivery service provider.

This business not only render pathetic services but have no sense of customer services. They also practice dubious business practices. Here are the facts: I reside in Hartenbos and ordered a product from Tswane on 12 April 2023. The original supplier responded promptly allowing a link to track the progress of the package.

On the mornings of 18, 19, 20, 21 and24th April I received a system generated notice suggesting that the parcel is out for delivery by the end of the day. At no time was the delivery for the day cancelled, fulfilled or apology for the delay expressed.

On Monday 24 was a delivery attempted upon which I refused accepting the parcel. Low and behold, before end of the day 24 April 2023 did I receive a mail announcing the package has been delivered and accepted. This is an utter lie and tantamount to ***** in the extreme. Suppliers of products: please check on the performance and ethics of your service providers. There are other better performing and far more ethical delivery services that I can think of. Change your provider The Courier Guy can not be trusted with your good name and service.

I do not wish to mention the name of the original supplier of the products as their service have been exemplary.

These are the facts an I have the documentation to back up my complaint.

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