Due delivery date by 5 days

I have Shein order with The courier Guy MAFIKENG and they were supposed to deliver my order on the 7th of May and today is the 12th of May they they haven’t delivered my parcel, on the 6th May they called me saying they deliver in my area on Tuesday and Thursday but failed to deliver it on Thursday the 7th May, now some guy called me without even listening to what I am saying he hang up on me by saying bye. Very much poor service I’ve ever experienced MAFIKENG COURIER GUY you don’t even deserve a star ZERO customer service from you guys