1 reviews | Active since Oct 2012
DON'T USE THE COURIER GUY SERVICE
The Courier Guy is gone from bad to worse. I sent an order last week on the 20th. I sent over 8 emails and called numerous times today. Thier director and directors PA, managers, thier agents all who are on cc have simply been ignoring me since Friday when I started sending emails.
WHERE IS MY CUSTOMERS ORDER?? AND WHY ARE YOU SO SILENT???
THEN A SMALL PACKAGE I WAS BILLED OVER R510.17 AND YOU ASK ME FOR WEIGHT... DID YOU NOT WEIGHT IT? YOU BILLED ME INCORRECTLY NOW YOU QUIET.
BECAUSE OF YOU I HAVE LOST MANY CUSTOMERS AS YOU ARE TAKING OVER A WEEK TO DELIVER... I AM PLANNING ON CHANGING COURIER SERVICE VERY SOON.
PLEASE DON'T USE THE COURIER GUY AS THEY WILL EXPLOIT THIER COSTS WHEN THEY THINK YOU ARE RELIANT ON THEM AND THEY WILL IGNORE YOU UNTIL YOU LOOSE MONEY UNTIL YOU END UP REFUNDING YOUR CUSTOMERS AND THEN YOU GET EXPOSED ON SOCIAL MEDIA BY THESE VERY ANGRY CUSTOMERS.... COURIER GUY IS DEFINITELY NOT FOR SMALL BUSINESSES.. THEY JUST DON'T CARE!!!
