Don't use courier guy, they are ****ming, I am dissapointed

Please do not book your shipment with the Courier guy. I booked them to collect a parcel from another company, for reasons I don't know it was rejected and returned to the hub but this was not being communicated with me. The second parcel was supposed to be delivered to me, the driver did not call me but decided to deliver to anyone they saw at my work and I just lost my parcel that I paid money form. Courier guy is a **** with their *********** employees.