Do not use The Courier Guy they are *****s

Don’t use this courier. I ordered a collection for today. I paid ovn Saturday. Which is 1-2 days from JHB to Cape Town. Only to be delivered 8 days later. They are *****s. You can’t promise and pay for a over night delivery including weekend collection to only arrive 8 days. Why would I pay overnight and the additional weekend fee. Also so communication is so bad. Customer service is *********** to understand this is a system glitch. They don’t actually deserve a 1 start rating. I am completely disgusted with their communication. I have been using them in the past but never have I experienced service like this.