JM
Jeffrey M

1 reviews | Active since Aug 2011

21 Nov 2023, 10:21

Disgusting Customer Service reps

Horrible support service to a potential customer. The online chat seems automated and spams you with email responses. I called the number listed on site and the lady who was supposed to transfer the call to someone to assist made me wait 2minutes then heard her speak and cut the call.

I then call Cape Town branch of which a lady spoke to me and instantly says they dont do quotations over the phone then cut the call. I had multiple questions but if this is how your staff deals with customers then I am happy to take my business elsewhere. I wish the Post Office can get back in business as the staff at The Courier Guy are suddenly big headed and dont value their job or new customers. The company is not being represented well.

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