Disgusting.

Horrible customer service. A delivery that I paid Same Day and Saturday delivery for, even after the operations manager said the parcel would be delivered first thing on Sat and it was not delivered. Costing my company money. People were counting on me and this delivery. I let them down thanks to you. I called over 10 times to find out when my delivery would be delivered and was hung up on EVERY TIME. I waited Over an hour on hold. I called each day several times a day prior to today to make sure there would be no confusion and was assured all would be well that my parcel would be delivered at my customer on SATURDAY AT 8AM . All was not well. Even after I paid through my ass to make sure it was. I expect a FULL REFUND.