COURIERGUY FAILED TO REFUND ME AND LOST MY PARCEL THROUGH THEIR NEGLIGENCE!

COURIERGUY AND ITS USELESS TEAM are as pathetic as a fly on the wall!!!!

On 4th April I was told at at 7:50am I was told driver "Misplaced" the parcel at locker (No where did I state or book this must go into locker) On 4th April at 9:36am driver could not "access" locker due to loadshedding On 4th April at 14:48pm I was told driver again on his way to locker to check for parcel, further no feedback Parcel got lost because of useless employers and drivers working at Courierguy. The item that was sent was a matter of urgency for over night courier and I want the driver to pay for this damage.

5 April: Claims department said they would refund me for the courierguy charges (Overnight courier which their **** sent to a locker) as well as the parcel that was suppose to be delivered to client which got lost. Filled in my claims form and was told within 10 days I would get my refund.

4 May: STILL NO REFUND!!! Their useless Track and Trace department lady in the Bloemfontein Branch (Where the parcel that got lost was sent from) doesnt even reply to emails or anything. Honestly fed up with this useless service and the ******* that stole my parcel and my money

COURIERGUY YOU ARE ALL JUST AS PATHETIC!!