CourierGuy delivery experience

Item received by CourierGuy on day one from Amazon at 01:15 in the morning. Amazon informed me that delivery would take place on that day. By around 17:00 on that day, CourierGuy let me know that they would not deliver as they are 'missing delivery information'. This was not true as Amazon had given correct delivery address and clearly my contact number. After various attempts to Amazon's and CourierGuy's so called customer care (sick, no explenation has been received as to what held the delivery back and now only a promise that they plan to deliver by latest four days after day one.