AE
Ankia E
1 reviews | Active since Mar 2012
16 Apr 2026, 13:01
Courier Guy's WhatsApp Chatbot Suck!
I shipped a parcel from one locker to another. This went very well. I unfortunately, missed the deadline to collect from the locker. Contacted Courier Guy on their WhatsApp and I've been chatting to a Chatbot since 10:32 - The consultant option is not working. I've asked for my parcel to be moved to a Kiosk close to me. Asking when I can collect, the process starts all over again. This could have been a 5 rating, but the lack of support in the case of an unforeseen event, has made this a horrific experience.
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Ankia E's updateReviewer Update
16 Apr 2026, 13:54Delivered
Thu, 16 Apr 2026 10:04
Shows collected already. But I did not collect it! Any nobody except for me had access to the locker PIN. And after 20 times of asking to speak to a consultant, I am still stuck. It is now 13:54 and haven't been able to track my parcel or speak to a consultant.
Thu, 16 Apr 2026 10:04
Shows collected already. But I did not collect it! Any nobody except for me had access to the locker PIN. And after 20 times of asking to speak to a consultant, I am still stuck. It is now 13:54 and haven't been able to track my parcel or speak to a consultant.
AE
Ankia E's update16 Apr 2026, 13:54
Reviewer Update
Delivered
Thu, 16 Apr 2026 10:04
Shows collected already. But I did not collect it! Any nobody except for me had access to the locker PIN. And after 20 times of asking to speak to a consultant, I am still stuck. It is now 13:54 and haven't been able to track my parcel or speak to a consultant.
Thu, 16 Apr 2026 10:04
Shows collected already. But I did not collect it! Any nobody except for me had access to the locker PIN. And after 20 times of asking to speak to a consultant, I am still stuck. It is now 13:54 and haven't been able to track my parcel or speak to a consultant.