Courier Guy **** to us just to make a sale. Now an 8 month old baby must suffer because of it.

Yesterday a parcel was sent off from Greenbushes to George. We were advised that to have the parcel in George the next day, we must R206.81 - which we did. We needed that parcel to arrive in George today. Now the tracking shows its in Cape Town and delivery will only be on Monday. That is medication for an 8 month old baby. Had they told us it won't be here today, we would have used a different courier service. Did they lie just so they could take our R206.81? If I could've waited until Monday, I would've paid for economy. I am trying to query this and all I am getting is that their "NEXT DAY" service take 1-2 business days, excluding the day we send it off. Now this baby needs to go the whole weekend with her raw eczema skin. I think it is absolutely shocking that you would lie about your service just for a sale and then do absolutely NOTHING to fix the problem. The waybill is even marked "Priority".... FOR WHAT? I suppose The Courier Guy has become so big, they don't need to care about service delivery - they can just say it will be there another day and then it must be ok.