Courier guy pudo cannot open their own lockers!

I had my item sent to me via courier guy pudo locker 2 days ago which arrived yesturday and I was sent a message to collect. My item is already here , but when I get to the locker, the lockers do not work they do not have power the screen is blank. After several calls to courier guy and on their WhatsApp chat I am told the locker is offline and there is nothing they can do ! My item is stuck in the locker and they do not know when this locker will be fixed. Today is Friday and after I stated I was not satisfied , their solution is to deliver it to me but on monday next week !!! Alternatively I can drive 25km from my home to fetch it from their warehouse !! Absolutely ridiculous, and the item that is already here but is being delayed by and additional 2 days because cannot open their own lockers and give it to me today and it costs more to use this service than other courier services . This is my very first time that I am using this service and this is the service I recieved , never again will I use this useless service !!! Postnet , here i come ........