Courier Guy Most Useless SERVICE

we had booked a parcel - it was over night - for an important Client - it was urgent - urgent !!!! collect from JHB deliver CT - overnight - EFT - when followed up this morning on the goods - Courier guy first say its in CT then JHB - they them self after tracking not sure - long story short they did not deliver on the request. we lost the client - this is the service you can get from Courier Guy - pls do not use them this client was worth a million rand - to our small business - it with have been better if i booked a flight and had the garments delivered. Courier Guy Service SUCKS