Courier guy intervention ripoff!

I was NOT informed that there was an EXTRA charge for my shipment, when I enquired about the wherabouts of my parcel, as I had not recieved any email or sms or call people like TREVOR Griffin and Maswazi Nkosi tried covering their tracks. I have always used OXC and the courier guy as i run several businesses and i am an online trader. Say bye bye to my business. If I was informed beforehand then I would not feel like I am being **********! Make matters worse everyone covering their tracks yet they know that they never do their jobs competently.

Sad indeed