Courier guy

Tracking number tcg**********2 Parcel was sent from aliwal to bloemfontein on the 05/11 Today the parcel is still not delivered in bloemfontein Aliwal branch manager janiese is to good to fix their mess Bloemfontein Is do *********** they don't even know how to answere their phones Aliwal north branch claims it is not their fault and as a sing song to blame you Must I go on?????