Concern Regarding Nelspruit Branch Delivery Services

The drivers at the Nelspruit branch lack professionalism and neglect their duties. The branch also continues to update the tracing link indicating attempted delivery without actually making an effort to reach the recipient or visit the location. I only realized this when I noticed their vehicle in the vicinity, coinciding with my scheduled deliveries. After reaching out to a friend who confirmed receiving a call, I requested the contact number to follow up on my package. It was only through this action that I finally received my package after a delay of four days.