Complaint Regarding Courier Driver's Conduct and Service

I would like to raise a concern regarding the behavior and service of their couier driver (Thami) during a recent delivery - order number CPLMFV. The driver repeatedly insisted on obtaining the emergency house number for the residence, claiming it was necessary to locate the address. I explained that I do not have access to that information, as the property is a rental and no such number is displayed or known to me.

Despite this, the delivery address provided was accurate and led directly to the correct location. It was clear that the driver either did not make a genuine effort to use the address properly or was simply unwilling to do so.

Additionally, the driver displayed a poor attitude and provided substandard customer service throughout the interaction. This experience was frustrating and far below the level of professionalism one expects from a courier service.

I hope this matter will be addressed appropriately to ensure better service in the future.