Complaint

I made a purchase at street gym online which thab gets delivered through courier guy,my product was delivered as per tracking but my parcel is nowhere to be found, i got siick Wednesday and unfortunately was not at work yesterday 23th march 2023, so parcel was given to a person i dont know of, when i called the client care number i spoke to a girl named Keshia, firstly I'm disappointed that the driver didn't follow protocol because they send me a 3 digit code that i need to give driver, he didn't even call me to ask if he can give anyone the parcel and how did he leave the oarcel without a code given.The lady i spoke to is confirmi5it was delivered i asked wat if it was a client since i work at a bank and i asked her was she with him when he delivered since she say it was delivered they are not helping ne instead of arguing, she tha. Transferred me to sone manager that refused to give me his name and tells why do u get things delivered at work why didn't u give ur address, firstly I'm most of the time ay work and not at home and there is normally no1 at my house hence i choose that address, secondly i didn't ask to become sick.3rdly he is telling me i must go look for it coz it is at work whereas none of ny colleagues knows of any parcel, what if he delivered it to a ********* person.... He than also tells me i must go view footages.. Which manger resolves a issue in this manner????he is very *********...he still got the nerve to tell me that he will tell his driver not to go to workplaces anymore or deny package,watever he meant there....i never had a problem with yall before but trust me I'm very unhappy with this situation.

Order number:UATNHVCQ