CAREFUL of TCG and deliveries to Takealot CT - They cant handle peak periods

Twice in 1 week the courier guy have not booked parcels on time for Takealot CT. Last week Thursday the driver didn't bother pitching because he "had a flat tyre". They collected the next day. Asked Shana Langley to book for Monday which she did. Monday comes and the package isn't delivered. Shana says they cant release as there is a payment intervention. NO ONE mailed me to tell me so i was supposed to just smell this. Missed booking. Thursday 28th booked overnight to CT due on the 3rd. No booking gets made. Shana again tells me the shipment was received after the booking cut off on Friday. It was OVERNIGHT and should have been in their CT depot Friday morning. Missed booking again. They won't tell me what the delay was. The delay was somewhere in their own operation but we must take the knock due to their *********** staff. TCG are ok but can not handle peak periods and Takealot. Especially TCG CT. TCG JHB is amazing. Precious at least gets it right every time. Been doing this for 8 years. April/May and Nov/Dec they always ****z out'