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Pearl M
1 reviews | Active since Mar 2026
04 Mar 2026, 17:18
Bad Service
Not only did the first driver deliver half my order and when I called to find out what happened he said I must take it up with Makro after Makros investigation I was told the driver collected and the items were handed over to him ...Makro promised me delivery the next day of the missing items still waiting for a call from the courier guy to atleast apologize for the mix up and inconvenience I spend two days trying to resolve this issue .
Very disappointed
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Pearl M's updateReviewer Update
04 Mar 2026, 17:22The second driver was worse than the first one after asking him to hold a bit as I was on another call when he called n I quote he said "hai sisi you are not ny only client "
After calling the joburg head office to try and complain I was told they do not take complaints telephonically
Not only that I was promised this would be investigated and someone would get back to me
Not another consultant calling to arrange delivery again by tje same rude guy
Not everything is about coloir but I can guarantee the conversation would have been different if the delivery was not in the hood for a black person
Never ordering from any shops that use the courier guy
After calling the joburg head office to try and complain I was told they do not take complaints telephonically
Not only that I was promised this would be investigated and someone would get back to me
Not another consultant calling to arrange delivery again by tje same rude guy
Not everything is about coloir but I can guarantee the conversation would have been different if the delivery was not in the hood for a black person
Never ordering from any shops that use the courier guy
PM
Pearl M's update04 Mar 2026, 17:22
Reviewer Update
The second driver was worse than the first one after asking him to hold a bit as I was on another call when he called n I quote he said "hai sisi you are not ny only client "
After calling the joburg head office to try and complain I was told they do not take complaints telephonically
Not only that I was promised this would be investigated and someone would get back to me
Not another consultant calling to arrange delivery again by tje same rude guy
Not everything is about coloir but I can guarantee the conversation would have been different if the delivery was not in the hood for a black person
Never ordering from any shops that use the courier guy
After calling the joburg head office to try and complain I was told they do not take complaints telephonically
Not only that I was promised this would be investigated and someone would get back to me
Not another consultant calling to arrange delivery again by tje same rude guy
Not everything is about coloir but I can guarantee the conversation would have been different if the delivery was not in the hood for a black person
Never ordering from any shops that use the courier guy