Bad manners of drivers

The driver called me and asked were my building is situated, the closes landmark is the Library, i told him that am in the building opposite the library he asked is it the library that close to Mcdonald's i said yes, he then calls when he is at the library and starts shouting saying am giving him too much work, i should be specific bla bla ... i just hang up, please get professional drivers i cannot allow myself to be shouted at by someone who is providing a service paid for by me???????