BAD BAD SEREVICE

I AM SO FRUSTRATED !! I am a Small NEW Business in Western Cape, and got orders for Johannesburg Urgent delivery. As it was already 14h00, we rushed to the depot so it could be delivered the next day. WELL let me begin, I got a receipt (Card Payment) and A WAYBILL...so by the way not ours. We send the details of said waybill to client, just to be shouted at, aqs that was only going to be delivered days later!!!! With holding on the bloddy phone for hours, eventually they realized our Waybill is with someone else, and we have anothers. Only then with my Slip, could we investigate, only to hear the parcel will arrive only AFTER 3....ans we stipulated it to be there at 11h00. Thank God for the Johannesburg depot Operations Manager , he ensured me the parcle to be delivered before 11h00 - as a FAVOUR :) THE STRESS WE HAD TO GO THROUGH WAS REDICULOUS

NOW TO TOP IT UP, THINKING WE WILL TRY THEM ONCE MORE ...ONLY BECAUSE OF THE OPERATION MANAGER IN JHB .......OMG What a mistake.

Again we took the 2x boxes to the depot in Cape Town, stipulated it MUST be at client at 11hoo the following day, with jokes and laughter this transaction was handled.....ONLY to until we started tracking it,....no where to be found

the CT depot does not have it , neither JHB, and now they can only look again on Monday, as it was now only marked OVERNIGHT...but only delivered on Monday...where is the sense in this PHRASE!!!!!!!!!!!!

I AM SO STRESSED WITH NO ONE THAT CARES...NO MORE WILL I EVER USE THIS COMPANY!!