Awful and getting worse

A delivery was announced this morning and at 9.18 I got a call that the courier is at the gate. I go to the gate, there is no one there. I call back and the guy tells me an address sharing a couple of letters with my real address. I rectify the address and ask when he will be here. Not at all, someone else will deliver in the afternoon. I would not bet on it. I go back and check the address on the order confirmation. It is correct and the sender has shipped another order last week to that same address. There is actually already another complaint about a Courier Guy delivery being investigated right now. On 22.1.2025 I was informed that my parcel could not be delivered around 12.00h because the courier claimed he had no access and that I did not respond to the call. But I was at home, the gate was open and there were many people on the building site that is happening at my house right now. I got two calls all day and none from The Courier Guy. The photo that the courier took and passed on as proof shows only the 30 cm of gate that is outside the wall when the gate is open. At a first glance it looks as if the gate is closed, so it was an intentional deceit. And there is more. In December 2024 there was another ‘failed attempt’ at delivery when I was at home all day and never got a call. That time the photo only showed the street number on the wall so that you could not see the construction people milling about. And then there was the situation a couple of months ago, when I was ****ing next to the gate all afternoon and a ‘failed delivery’ as reported to have happened at 16.50h. No one had approached that gate at that time. My question is: What do the delivery people gain from pretending to have attempted a delivery? Do they get paid extra for the attempt? Or do they pretend because they cannot deliver all the parcels they get for a specific day and don’t want to admit it? A courier from another service once told me that they have to pay for airtime herself and that is why some of her colleagues prefer not to phone a client and safe the money. When I confronted the guy with the failed attempt the next day and asked what number he has called, he gave me my number with one 0 changed to a 9. Sounds like a plausible excuse if it had not happened several times. If they do not deliver on the day it was supposed to happen, I have to stay at home another day and reorganize what I had planned. To sum it up: The Courier Guy claims to have twice noted a wrong address although the correct one was on the parcel. Their people claim to call the wrong number. And they pretend to have attempted deliveries which clearly did not happen. I will try to convince the senders to use some other courier service.