Again - failed

Rustenburg

Good day,

Despite several phone calls, numerous emails, and repeatedly providing detailed directions to my residence — including guidance to the only Astron in Buffel****rt, Marikana — Courier Guy has once again failed completely to deliver even the most basic standard of service.

The Amazon package was never delivered. This level of incompetence is unacceptable, unprofessional, and damaging to both your company’s reputation and that of Amazon. I have already informed Amazon that they should seriously reconsider their partnership with Courier Guy, as your repeated failures reflect extremely poorly on their brand.

I specifically paid extra for expedited delivery, yet your company still failed to deliver on time. The package was needed yesterday and is now entirely useless to me due to your negligence.

If this matter is not resolved immediately, I will have no hesitation in publicly sharing my experience across social media platforms and consumer complaint forums to warn others about the poor service and lack of accountability I have experienced with Courier Guy.

Under these circumstances, I demand a full refund. You may keep the package.