Absolut terrible customer service!

Driver refused to let me check for parcel before signing the Waybill. Call e call center & Operations manager said there policy is drop, sign & go. If there is any damages its not there problem! This after Instructions from the company that I bought my good from said this: "Please note the below when courier arrives PLEASE BE ADVISED THAT ALL ITEMS DELIVERED BY OUR COURIERS SHOULD BE OPENED AND CHECKED FOR DAMAGES BEFORE SIGNING THE WAYBILL. DRINKING WATERS AFRICA WILL NOT BE HELD RESPONSIBLE FOR ANY ITEMS DAMAGED AFTER SIGNING A CLEAN WAYBIL"

I will never use The courier Guy ever again!