Refund Issues

My daughter started at the Glen Austin branch in 2013 and we felt it was a good school at the time and was very happy. A few years ago, the headmistress left, and some things came to light, but we believed the owners when they told us that things will be attended too. In the beginning of 2018 when my daughter went to Gr 3 I realised that some key points in the education was lacking and that the owners just do not have the same passion for this school that they have for the Linbro Park school and after a full assessment we decided to remove my daughter from the school. We gave the 20 days’ notice that the CPA requires by law although the school insist on 1 terms notice otherwise you forfeit you deposit. The school is supposed to refund me 3 terms school fees since we paid in advance and the deposit but after almost 3 most informed me on Friday that out of the R43k owed to me they will only refund R10 430.00, after speaking to other parents who removed their kids from the school over the past year it seems like the owners always have issues refunding deposits and credits. Reasons I removed my daughter from the school: Afrikaans secondary Langue is not up to standard, the grades is 3yrs behind. There is no Life S****s as subject in the Gr 1-3 classes. Student numbers have dwindled down to only 30% of what it was in 2016. Most of the extramural activities have been suspended. School buildings is run down and not being revamped or fixed. School owners have very little interest in the school and impossible to get in contact with.