Bad service

I been calling in at The Carousel from the morning on ********** to book for mother's day buffet and there was no answer. I ended up calling the Casino's direct line spoke to the gentleman who is very disrespectful by the name of Stanley Nyofane who isn't customer orientated. As he is a Carousel ambassador he needs customer service review co**** on how to deal with client telephonically and not speak to the as he as 'PUB' .