Bed Bug riddne Capital Mirage

it is unfortunate that it has come to me ranting on social media but wow - what a shocking experience! from noisy rooms, to no breakfast and no notification about that. to the worst part of all - BED BUGS / SCABIES!!!!!! after sending numerous emails, with photographs of what my body actually looks like, to the amount spent on Doctors bills - still nothing from the hotel but a pathetic apology! it is a disgrace that you did not one even offer some sort of compensation. instead it was "we are so sorry" and our report confirms there are no bed bugs. Did you see my body???? did you see the pictures???? i will never, ever, in a million years stay at the CAPITAL MIRAGE, DE WATERKANT STREET in Cape Town, or at any Capital for that matter. Outrageous behaviour and total lack of customer relations!!!!