WN
Wesley N
1 reviews | Active since Jun 2019
26 Jan 2022, 10:57
Distasteful experience
I ordered 2 bunny chows from them, Chicken and lamb with extra gravy for both but they send me 2 gravies for lamb instead of 1 chicken gravy and 1 lamb plus the curry was terrible!A whole 300 rand wasted!
Helpful (0)
Replies (1)0
Replies (1)
The Burner's replyOfficial
26 Jan 2022, 11:04Hi Wesley,
I am so sorry to hear about your experience. I believe that this was a Mr Delivery order, please note that prices on delivery apps are more due to commissions taken by them. We do not have extra chicken gravy as a side on our menu, only extra lamb curry gravy which it does state on our menu and on Mr Delivery.
We cook typical Durban style curries and perhaps this was not to your liking however all our food is checked daily by two cooks as well as the owners. We received no other complaints of this nature regarding yesterdays curries served to several other customers.
We do apologize again that you did not enjoy our cuisine.
Kind regards,
The Burner Team
I am so sorry to hear about your experience. I believe that this was a Mr Delivery order, please note that prices on delivery apps are more due to commissions taken by them. We do not have extra chicken gravy as a side on our menu, only extra lamb curry gravy which it does state on our menu and on Mr Delivery.
We cook typical Durban style curries and perhaps this was not to your liking however all our food is checked daily by two cooks as well as the owners. We received no other complaints of this nature regarding yesterdays curries served to several other customers.
We do apologize again that you did not enjoy our cuisine.
Kind regards,
The Burner Team
The Burner's reply26 Jan 2022, 11:04
Official
Hi Wesley,
I am so sorry to hear about your experience. I believe that this was a Mr Delivery order, please note that prices on delivery apps are more due to commissions taken by them. We do not have extra chicken gravy as a side on our menu, only extra lamb curry gravy which it does state on our menu and on Mr Delivery.
We cook typical Durban style curries and perhaps this was not to your liking however all our food is checked daily by two cooks as well as the owners. We received no other complaints of this nature regarding yesterdays curries served to several other customers.
We do apologize again that you did not enjoy our cuisine.
Kind regards,
The Burner Team
I am so sorry to hear about your experience. I believe that this was a Mr Delivery order, please note that prices on delivery apps are more due to commissions taken by them. We do not have extra chicken gravy as a side on our menu, only extra lamb curry gravy which it does state on our menu and on Mr Delivery.
We cook typical Durban style curries and perhaps this was not to your liking however all our food is checked daily by two cooks as well as the owners. We received no other complaints of this nature regarding yesterdays curries served to several other customers.
We do apologize again that you did not enjoy our cuisine.
Kind regards,
The Burner Team