NT
Nomi T
1 reviews | Active since Apr 2018
10 Oct 2019, 15:01
Utterly disgusted by your lack of assistance and greed.
How can you associate yourself with a company that rips of your customers? I have been trying now for weeks to get a hold of The box fashion and you regarding my subscription. I am totally and utterly appalled by the lack of interest in dealing with my enquiry yet you guys are more than eager to deduct money off of our accounts. I request my full refund back now! As I have recieved no information about the product I am paying for, I have recieved no calls or emails yet you deduct money off of my account??! And I will not be letting this matter rest, please find the recordings of the phone call so that I can take this matter further.
Helpful (0)
Replies (1)0
Replies (1)The Box Group's replyOfficial
11 Oct 2019, 11:56Dear Nomi
Thank you so much for taking my call.
I have asked The Box to contact you directly to assist with this matter.
You are more than welcome to contact me on *** if there is anything I can assist with on my side
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
I have asked The Box to contact you directly to assist with this matter.
You are more than welcome to contact me on *** if there is anything I can assist with on my side
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
The Box Group's reply11 Oct 2019, 11:56
Official
Dear Nomi
Thank you so much for taking my call.
I have asked The Box to contact you directly to assist with this matter.
You are more than welcome to contact me on *** if there is anything I can assist with on my side
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
I have asked The Box to contact you directly to assist with this matter.
You are more than welcome to contact me on *** if there is anything I can assist with on my side
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
