AG
Anusooya G

1 reviews | Active since Feb 2012

05 Jun 2015, 13:34

Hemp Hand Cream - change packaging

I would like to ask Body Shop to please reconsider the packaging of the hemp hand cream. It is one of my favourite hand creams and it works best, especially during the winter. But I find the packaging of poor quality. As you use the hand cream and have to squeeze bottle, the container gets damaged. It starts breaking and when you press the container, the cream oozes from different places. It makes my handbag very dirty and I stopped buying it. Please please please, reconsider the packaging as the hand cream itself is really good.<br> Thank you.

0
Replies (1)
The Body Shop South Africa
The Body Shop South Africa's reply05 Jun 2015, 13:43
Official
Hello sunshine_22,

Hi ****ooya,

I am really sorry taht this has happened because you are absolutely rght about ti being the very best of hand creams.

We have been trying for mor then ten years to get the UK to do something about the packaging but theys say it is iconic and customers love it.

Have you thought at all about trying the Hemp Hand Butter, not quite the convenience of a tube but just as good.

Rgds.
Kim