BM
Bernice M

1 reviews | Active since Aug 2017

18 Aug 2017, 10:17

Emails and SMS's

I have sent NO to SMS's on numerous occasions and asked to please be removed from emails. The body shop have responded to say they have, yet they clearly do not follow through. I am still getting spam emails and SMS's. Hopefully now they will listen. I will NEVER support the Body Shop again as they clearly do not have the customers interests at hear.

0
Replies (1)
The Body Shop South Africa
The Body Shop South Africa's reply18 Aug 2017, 10:40
Official

Hi Bernice,

I apologise for this inconvenience and am passing your concerns onto our CRM manager so that she can have a look at why you are still receiving e-mails and sms's and I will ask her to contact you to let you know.

Rgds

Kim