SG
Sershni G

1 reviews | Active since Aug 2016

12 Aug 2016, 12:51

Birthday Voucher

<p>I have a loyalty card with the body shop and received a R50 voucher for my birthday on the 22 July via sms which stated take your ID when redeeming. I attempted redeeming first week of August and was advised that the voucher has expired. So why dont you state that on the sms, really silly to give a vouher valid for 8 days, imagine if my birthday was 30 or 31 of the month. I have received several other store voucher which all states valid for a month from the date of issue. I am sure the body shop is not even complying to CPA by doing something like this. What a waste of money and useless loyalty card to have. Save your money and dont bother smsing clients if you cannot even state the obvious.</p>

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Replies (3)
The Body Shop South Africa
The Body Shop South Africa's reply30 Aug 2016, 15:38
Official

Hi Sershni,

I am terribly sorry for the late response but we were updating our package with this provider and were offline for a while.

We would like to correct our mistake and offer you and extension valid until the end of September.

Please could you let us know when and which store you would like to go to and we will make the arrangements.

Rgds.

Kim

ps my email addy:

SG
Sershni G's update01 Sept 2016, 10:23
Reviewer Update

Hi Kim

Thank you for the response and understanding. I would like to use my voucher at the Body Shop in Norwood Mall. I deleted the previous voucher off my cellphone. Can you kindly send voucher details to my cell or gmail addie. Thank u

The Body Shop South Africa
The Body Shop South Africa's reply01 Sept 2016, 11:52
Official

Hi Sershni,

Don't worry about the number, the store has it. I will phone Norwood and chat to them and tell the ladies to expect you.

I have spoken to Mpho and she is expecting you.

Rgds.

Kim