RM
Rabana M

1 reviews | Active since Jul 2019

04 Jul 2019, 11:01

CHEATING ON CHILDREN TO SIGN-UP GYM CONTRACTS

I though you should know what happened to my child at the Germiston Body Lab in Germiston.

Just because a prospect is 18 years and has a bank account is an opportunity for the sales agent to sign them. Falsely made to sign a legally binding document and be threatened with legal action recourse (my child does not even know what credit bureau is , but was threatened and told about during the collection phone call), all this was done under duress on her side.

My child has withdrawn school books funds deposited by the school to purchase prescribed material and now she cannot cope nor study due to this, I plead for the R600 school fees she sent to be reimbursed and her account be removed.

My daughter have been signed up for a gym contract falsely, just for the mere fact that she turned 18 years in January this year has a bank account opened in the begging of this year as well was an opportunity for the untrained consultant to sign her and just to make his or her set target. sales consultants at body lab germiston needs proper sales Technics and be taught sales s****s applicable as a gym c/o, my poor child is using hearing aids as well and cannot easily hear unless the stated words are repeated constantly and this was an advantage for the Germiston Lab Consultant.

My child does not have an idea what a contract is whatsoever. She cannot even hear clearly hence she is using hearing aids.

She was approached by a consultant on her way to school who the company does not want to disclose the name and telling me the person is not working there anymore, what a coincidence. This consultant could not even give my child a contract copy.

I have tried to resolve this , I phoned the Germiston Offices and spoke to an administrator named Lucy and one of the managers at Germiston Body Lab name Evelyn, they were of no help and rather rude (apathetic service) , to no avail. now as a father who his child was made to go to an agreement she does not understand just because she is 18 years , questionable. this girl has never opened an account in her life ,she is just a school kid and this is affecting my child emotionally and academically affected at the cost of Germiston Body Lab staff .

To this stage , she does not know where any Body Lab branch in Germiston is, she never even visited one.

I will continue with Legal action as I promised them as well and go onto the hello peter site should this matter not be resolved the earliest, this affects me as a parent , taking company time to attend to a matter that managers and staff at Germiston do not find important to be resolved amicably for my child's sake

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