Unhappy client! Bedshop K90

I purchased a bed at the bedshop at K90

When the bed arrived I noticed that it was filthy and torn. Went back to the store and was told they’ll only have stock of the bed in a weeks time

I was offered a different bed for the equivalent price and free pillows for the “inconvenience” (free pillows never arrived by the way!), did not get a chance to feel the bed as it was not on the showroom floor.

I could not sleep a full night on this new bed, it’s hard as a rock. I am so exhausted and defeated at this point.

I just want the original bed I purchased but a brand new bed ! Not the filthy and torn bed I originally received. I have never been through so much trouble just to get a bed and yes I did write to ***