CW
Cynthia W

1 reviews | Active since Dec 2020

26 Apr 2024, 18:12

Satisfied Customer

After my last complaint I had a call from the Manager Nishwariya and she was very helpful and courteous. She went out of her way to convince me to come back to the store and change my bed and promised to do her best to satisfy me as a customer. I chose another bed and it was delivered yesterday and I must say the bed was 100% more better than the one I had. I had a very well rested night and when I woke up this morning I never had any back pain for the first time in the last 6 months. Thank You Nishwariya for all your help and service. This is the type of customer care we are looking for. Very hopeful customer that it will stay this way with my new bed. 🙏🙏🙏

0
Replies (1)
The Bed Shop
The Bed Shop's reply14 May 2024, 09:51
Official
 
Hi Cynthia, Thank you for your kind words about our staff! We appreciate you taking the time to share your positive experience with us. Your feedback means a lot and motivates us to continue providing excellent service. 

The Bed Shop Team!