WK
Willem K
1 reviews | Active since Jul 2021
05 Oct 2025, 14:54
Never use the bedshop
Good day
Im very disappointed in THE BED SHOP as from December i went to the bedshop at Keywest to inform them that my matress spring come out and that the bed only 4 years old there have been with no help and refuses me with any help so i leave it but then yesterday on 5th of October 2025 i notice my bed base has come lose and i know my bed must still been under warranty
So im not happy at all with THE BED SHOP customer service. And support as i need to sleep now on the ground wile i must wait for them to give me feedback
Helpful (0)
Replies (1)0
Replies (1)
The Bed Shop's replyOfficial
03 Nov 2025, 10:38Hi Willem,
We are truly sorry to hear about your experience. We have immediately escalated your complaint to the Regional Manager. He will be in direct contact with you shortly to try resolve the issue experienced. The bed shop Customer Care Team.
We are truly sorry to hear about your experience. We have immediately escalated your complaint to the Regional Manager. He will be in direct contact with you shortly to try resolve the issue experienced. The bed shop Customer Care Team.
The Bed Shop's reply03 Nov 2025, 10:38
Official
Hi Willem,
We are truly sorry to hear about your experience. We have immediately escalated your complaint to the Regional Manager. He will be in direct contact with you shortly to try resolve the issue experienced. The bed shop Customer Care Team.
We are truly sorry to hear about your experience. We have immediately escalated your complaint to the Regional Manager. He will be in direct contact with you shortly to try resolve the issue experienced. The bed shop Customer Care Team.