Here we go again

<p>On the 14/05/12 we bought quite a few items from The Bed Shop Austin square Klerksdorp,amongst theise items was a Hotel bed marked down from R9999 to R6500 ,the sales man convinced us that it was a quality bed and would not give us any problems.</p> <p>Not even 2 years later and we had our first sordid encounter with The Bed shop ,after phone calls, emails and Hellopeter we finally got our bed exchanged under guarantee.( aprox 3 months).</p> <p>Now 2 years later we are told that there is no more guarantee (even though the bed is actually 2 years old) and that we now must pay a fee of R1750 to have the bed exchanged under warranty.</p> <p>In all fairness a manufacturer should strive to not have any thing go wrong with their products,so I feel that the salesman that gave his word on the bed **** and that the manufacturer Dynamic bedding should make a better product and not have to let its customers pay to have a bed replaced (which according to me is still under guarantee as 3 years have not passed since replacement).It is afterall the second time that we complain about the Hotel bed so surely, there seems to be a design fault,so why still manufacture it or improve on it at least .I feel that Dynamic bedding should rather give us a better bed and not the same headache or refund us our hard earned money which they took and gave us inferior quality.</p>