GE
Graham E
1 reviews | Active since Feb 2025
02 Nov 2025, 21:08
Do NOT buy from the Bed Shop (Table Bay Mall)
Do not buy from The Bed Shop (Table Bay Mall). The staff are utterly useless, their Head Office will give you the run around and the order will certainly be messed up.
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Replies (2)0
Replies (2)
The Bed Shop's replyOfficial
03 Nov 2025, 10:09Goodmorning Graham, Thank you for your feedback. We are very concerned to read about your negative experience at our Table Bay Mall branch and with Head Office. We sincerely apologise for the poor service you received.
We have immediately escalated your complaint to the Regional Manager for urgent investigation.
The Regional Manager will be contacting you directly.
Thank You, The Bed Shop Customer Care Team
Thank You, The Bed Shop Customer Care Team
The Bed Shop's reply03 Nov 2025, 10:09
Official
Goodmorning Graham, Thank you for your feedback. We are very concerned to read about your negative experience at our Table Bay Mall branch and with Head Office. We sincerely apologise for the poor service you received.
We have immediately escalated your complaint to the Regional Manager for urgent investigation.
The Regional Manager will be contacting you directly.
Thank You, The Bed Shop Customer Care Team
Thank You, The Bed Shop Customer Care Team
GE
Graham E's updateReviewer Update
06 Nov 2025, 11:06No surprise at all that no-one contacted me.
GE
Graham E's update06 Nov 2025, 11:06
Reviewer Update
No surprise at all that no-one contacted me.