disgusting service

Continuing from a previous report and response to your feedback and stating of my failure to provide your invoice, although signed for and never given to me, I have a statement of proof of payment of purchase from the bank on 27/02/2013. There has been no resolve by any of your staff to rectify this matter. I refuse under any circumstances to pay in any monies due to a defect experienced by many people and myself complaining about your base sets manufactured by Dynamic Bedding with a 12 year service warranty. This will not be the end of this I can assure you as your Durban North manager will be issued with a letter of demand and will be summoned to the Small Claims court with costs by the 27/11/2015.