AVOID THE BED SHOP FRANSCHISE - ESPECIALLY IN 3 RIVERS VEREENIGING!!

We purchased a bed at the 3 Rivers store in Vereeniging. We could not see the one we chose before collecting it because there was not one in store. After two nights we realised that we would never be able to sleep on it, it was ****ing our backs. The Store Manager (Freddy) said we either have to pay R1,625 to have the bed recovered if we bring it back or else we must buy a more expensive one. We took it back and he said he can't take it back there was a small mark on it (we had had to store it). This was a surprise because if they have to recover it for hygienic reasons and we have to pay for it, what does it matter?? Both the store manager and the owner (also Freddy) were extremely rude. There was NO attempt to make sure that we are happy customers. We know of a rival bed shop that allows you to return a bed 3 MONTHS after you bought it, we waited just 2 days to tell them the bed was too uncomfortable. We have made SURE that everyone in our friendship and secular circle know that they best not buy from the Bed Shop franchise. We also wrote to a Mr Loggenberg - he didn't bother to reply either. Nor did the Customer Services. It's pathetic.