3 Sagging Beds, 3 weeks still waiting for refund.

I bought a bed from Horizon view branch April 2013. The bed lasted one year. After they came to look they said we must pay more in and get a better bed.<br> The \new"bed only lasted one month then also started sagging. They came again to check the bed and said yes they can see there is a problem.<br> They then took the bed and said they will ask the factory to make us a new bed that will be more reinforced.<br> That \""reinforced\"" bed barely lasted a month then also sagged. They then sent Vaughn from the factory who said that he can also see there is a problem and he told me that the bed definitely didn't get reinforced as Vernon and Veera said. He told me that he would have known if it was. So they just **** to me.<br> I told Vaughn that I said to them if the last bed did the same thing then I wanted my money back which both of them agreed on. They came to fetch the bed a week later and said my refund will be deposited that night. It's 3 weeks later now and I'm still waiting. Next step is to see attorney and open a case of theft at the police station.<br> And another thing"