1 reviews | Active since Jan 2024
The beauty bag worst service & experience
I order something on the 25th of November, every week I received a message saying they would be delivering it the following week, a month and a half later they told me one of my products are out of stock and I would me refunded. They stopped replying to my WhatsApp messages and my emails. After me messaging them on every platform I received a message from the bank to say I was refunded. Never had an experience with such an unprofessional company, so disappointing I thought they were a reliable company but they are quite the opposite. Please save yourself the hassle and NEVER ORDER FROM THEM. There are many other smaller stores that are so much more reliable with amazing service with the same products. wish i never of wasted my black Friday purchase on this ******* company.
We deeply regret the disappointment and frustration you've experienced with your order. We sincerely apologize for the inconvenience caused by the extended delays, the out-of-stock situation, and the lack of communication on our part. This is not the level of service we aim to provide, and we acknowledge that we fell short of your expectations.
We deeply regret the disappointment and frustration you've experienced with your order. We sincerely apologize for the inconvenience caused by the extended delays, the out-of-stock situation, and the lack of communication on our part. This is not the level of service we aim to provide, and we acknowledge that we fell short of your expectations.