1 reviews | Active since Sept 2012
*************. No order. No refund. No communication
I am seriously disappointed in this company. After a receiving a few orders as expected, my last 2 experiences have been horrid. On Black Friday I ordered an item only to receive nothing. Only once I enquired about it was I told it was out of stock. I eventually received my order just before Christmas which was only after I returned from vacation for which I bought it in the first place. I've since placed an order in Feb. No communication until I asked. Thereafter an item was cancelled but not refunded. After enquiring a few weeks later, I was told about a website glitch and that my order would be sent shortly. Again I then received a message that another item was cancelled. I then (2 weeks ago) requested a refund. I was asked for my banking details but I still have not received my refund. My last WhatsApp has also remained unanswered, but it probably would've only been an empty promise if a response was received. They also have tried ti shift blame to a third party company which is a huge red flag and will be taking action shortly. The amount of negative reviews with the same issue is extremely telling as to their m.o.
