My first experience went as follows: I completed the process of ordering an item but when I followed up on delivery it turned out that the item was out of stock 🙁 I did eventually receive it but not as quickly as I had hoped and that initially left a bit

My first experience went as follows: I completed the process of ordering an item but when I followed up on delivery it turned out that the item was out of stock 🙁 I did eventually receive it but not as quickly as I had hoped and that initially left a bit of a sour taste in my mouth. But I gave it another try and was pleasantly surprised to find that the process and subsequent experience greatly improved. I did not experience any issues with order fulfillment. And staff were responsive to my follow up queries on a mistake I'd made on my delivery address. Overall, I've found the Beauty Bag to be a great option, especially as it avoids the hassle of dealing with international shipping and customs fees!