LK
Liz K

1 reviews | Active since May 2018

29 Sept 2019, 11:24

Felt like two worlds.

The place looks beautiful, it is an old hotel and you can tell from the decor. The service however, it is just not good. Everytime when we went to the hotel restaurant called the, Verandah the waiters were slow, didn't check on us much, took at least 20 min before they came to give us menus, taking the same amount of time to clear vacant tables that customers who wanted a sit had to sit where there was dirty plates and glasses.

This morning we went to go have breakfast and the food was cold. My eggs were cold and the bacon was barely warm. The table cloths had not been changed, we noticed this because we sat on a table next to where we were the day before. We left and went back to our hotel room and I decided to make coffee only to find that one of the milk pods was old. The milk had curdled, you could see that it had expired many months ago.

However there is a restaurant right next door called ******, the service there was amazing, complete opposite to Verandah. At ******, the waiters were professional, checked on us, made wure we had the best service. I fail to understand how both places have the same owner because they are just direct opposites. I felt like I was in different places, it's hard to think they are right next to each other. Whoever manages the Verandah needs to go over to ****** and take notes.

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