Credit card ***** at Leaping Frog restaurant.

I visited the restaurant in August. I paid by credit card and two charges of the same amount went through my credit card, with slightly different descriptions. My bank told me the two went through within 2 minutes of each other. Management tell me that they didn't charge me twice, so their staff must have a rogue machine.

I called the Head Office and they asked for my banking details which I gave to them, but have still not received a refund. The manager I dealt with said he didn't promise to refund me - but he asked for my banking details!

They have also given me no feedback about tracking down the rogue staff member(s) so it may well still be happening!