nN
neville N
1 reviews | Active since Sept 2009
16 Aug 2015, 19:24
seats double booked
we booked seats the morning of the show when we got to venue we where told firstly they cant find our booking which is embrassing They then checked the computer and to further aggravate me the people at the front desk tells me that some one else is in our place . we where pushed to the corner of the theatre with no apology and a stupid excuse<br> <br> I even received the booking confirmation with my seat numbers , i had a terrible experience
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The Barnyard Theatre's replyOfficial
17 Aug 2015, 16:26Hello naidoo7,
Dear Neville,
Thank you for bringing this to our attention. I am sorry about the complication and what you had to go through. I believe the theatre manager has been in contact with you and the correct measurements have been put in place to avoid this from happening in the future. We value you as a customer and we do look forward to seeing you again.
Kind Regards,
Clare (Barnyard's Social Media Manager)
Dear Neville,
Thank you for bringing this to our attention. I am sorry about the complication and what you had to go through. I believe the theatre manager has been in contact with you and the correct measurements have been put in place to avoid this from happening in the future. We value you as a customer and we do look forward to seeing you again.
Kind Regards,
Clare (Barnyard's Social Media Manager)
The Barnyard Theatre's reply17 Aug 2015, 16:26
Official
Hello naidoo7,
Dear Neville,
Thank you for bringing this to our attention. I am sorry about the complication and what you had to go through. I believe the theatre manager has been in contact with you and the correct measurements have been put in place to avoid this from happening in the future. We value you as a customer and we do look forward to seeing you again.
Kind Regards,
Clare (Barnyard's Social Media Manager)
Dear Neville,
Thank you for bringing this to our attention. I am sorry about the complication and what you had to go through. I believe the theatre manager has been in contact with you and the correct measurements have been put in place to avoid this from happening in the future. We value you as a customer and we do look forward to seeing you again.
Kind Regards,
Clare (Barnyard's Social Media Manager)