JO
Jacques O

1 reviews | Active since Dec 2011

16 May 2024, 15:55

Mr. J.L. Oelofse

Ive been struggling with the Port Elizabeth Branch for over three months. Not sure who is managing the "practice", but its appalling. So i see the doctor the next day. Got x-rayed. Not getting a follow up date, so i call the office after more than two weeks. The receptionist does not seem to know which day of the week it is. Then I'm told I'm not on the system and i have not seen any doctor. Then i am asked when would i like to get an appointment. Again not getting a follow up date. So i call again. I get an appointment and the documents i filled in was incomplete. I see the physio and get told they will call me. So today i request a follow up date. "When would you like to come?" I'm supposed to be put on the program ages ago... I have logged a previous complaint about this cloudy service and just got a sorry. We are these people allowed to eat from the cake? Should they not be removed from the service provider list!? I even get sent information from another patient to my email! How!?

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